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We offer a full refund or exchange (excluding package + postage costs) if you are not entirely satisfied with your product. We do have a few rules: - Order cancellations must be made in writing by email within 14 days of receipt of the goods. - Please return the item unused and in its original packaging - You must ask for a proof of postage from the Post Office as we cannot be held responsible for anything that gets lost or damaged in transit. Please remember, postage will only be refunded if an item is faulty. Please also let us know why you are returning your products. We are unable to offer you a refund or exchange on special order or vintage (like the grape lights) unless they are faulty. Payment All our payments are processed through Paypal and we accept all major debit and credit cards. Paypal is a very secure and trusted online payment processor. For further info on Paypal please visit their website: www.paypal.co.uk If you prefer to pay by cheque, please place your order by sending an email to post@manoninteriors.co.uk and make your cheque payable to Manon Interiors. Please email us for postage address. Vintage Our vintage collection is integral to the whole ethos of Manon so we had to include it in our website. Stock changes regularly and are often one off's so let us know if you fall in love with a certain piece. It is impossible to include a delivery charge for our larger or more fragile items so please call or email for a delivery quotation. Small Print All photos, prices and measurements are guides and are correct at time of going to press, inclusive of VAT at the current rate. We reserve the right to change the price and specification of products without prior notice. The title of goods passes to the customer at the time of payment, until then Manon Interiors retains full legal and equitable title of goods. We do not under any circumstances, accept liability for losses special to the particular circumstances of the customer, indirect or consequential loss of profit, damage to property or wasted expenditure. Your statutory rights are not affected.
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